To write an email, or not to write an email, that is the question


When it comes to writing emails, we all want to get our message across clearly and effectively, and using ChatGPT, an AI language model, has certainly made it easier to create structured and cohesive communications. But should we rely on ChatGPT for every email we send? This has been a hot topic of debate among professionals, ethicists, and curious minds alike.

Did you know that around 306.4 billion emails are sent each day worldwide? To keep pace with this digital demand, it's not surprising that many people have turned to AI tools like ChatGPT for assistance. Curious as to how this debate unfolds? Let's dive in and explore the ethical implications of using ChatGPT for different emailing scenarios.

The Case for Using ChatGPT

There are several instances where ChatGPT usage can be helpful, efficient, and ethically fine:

1. Business correspondence: Email templates written by ChatGPT may enhance the clarity of corporate communications or standardize responses to inquiries. Time saved on crafting emails can be better spent on other tasks or creative projects.

2. Efficiency: ChatGPT can generate well-structured and well-phrased messages, reducing the need for proofreading and revisions.

3. Language barriers: ChatGPT can be a godsend for non-native English speakers who may struggle with grammar, syntax, or colloquial expressions. The AI can help them write more coherent and professional emails, without the fear of sounding unprofessional.

As a famous writer, Ernest Hemingway, once said, "There is no friend as loyal as a book." In our case, ChatGPT is the loyal friend that assists us with writing our emails.

Avoiding the Slippery Slope

However, there are situations when using ChatGPT within an email could raise ethical concerns:

1. Personal relationships: Automated messages can damage the authenticity of our connections, making people feel less valued or understood. It's important to remember that personal connections are built on sincere communication, which AI cannot fully replicate.

2. Privacy concerns: Relying on AI-generated content may lead to privacy breaches or sharing sensitive information unintentionally. It's crucial to review the output of ChatGPT to make sure it doesn't contain information you wouldn't want to be shared, and you should not share anything with ChatGPT that you don’t mind going public.

3. Legal and confidential matters: For emails dealing with legal or sensitive issues, ChatGPT may not have the aptitude to recognize and respond appropriately. As such, those emails should be written with a human touch – a ChatGPT limitation we must respect and acknowledge.


To quote Mary Shelley, the author of Frankenstein, "Nothing is so painful to the human mind as a great and sudden change." Change is difficult, but adapting to new technologies doesn't mean we have to lose our humanity. When it comes to using ChatGPT in email writing, this technology has its loopholes and its strengths. In the end, it's not just about ethical concerns, but about striking the right balance between efficiency and genuine human interaction.

To sum up, while ChatGPT can be a useful tool in simplifying our lives and improving email communication, it's our responsibility to be conscious of where it makes sense to use it and when it is better suited for us to take the reins. Should you pen your next email with the help of ChatGPT? The answer lies in your hands, not in the code of an AI.

This blog was co-written with ChatGPT.

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